Mission
The Office of Information Technology at High Point University creates, manages, and supports a stable and user-friendly computing environment that empowers the caring people at HPU to deliver an extraordinary education in an inspiring environment.
Vision
The vision of the Office of Information Technology is to be a strategic partner that seamlessly and reliably empowers the academic and business operational objectives of the university to position our students to lead lives of significance.
Values
"DO THE RIGHT THINGS and DO THINGS RIGHT"
We are driven by the teaching and learning mission of the university, which seeks to transform the lives of the students who choose High Point University. We partner with the faculty, staff, and students we serve to understand their computing needs and measure our success through theirs.
In serving a diverse customer base, with a wide range of needs, it is imperative that we understand the goals and objectives of the university and appropriately align our resources. We will be diligent and compassionate as we balance customer service with customer support to deliver sustainable solutions that meet the needs of the greater HPU community and maximize university resources.
We will:
- Listen to our customers to understand their functional needs
- Provide positive, solutions based thinking
- Act proactively and with purpose
- Communicate to ensure transparency
- Deliver on commitments